{"xsrfToken":"9f996a12306771aa26df064c02b2babceccca9da_lout","branding":{"id":"3","key":"ser","name":"Kundenservicemanagement","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#0b9998","headerLinkHoverBGColor":"#0b9998","headerBadgeColor":"#0b9998"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/f734cb82-efeb-4876-ba02-710317451630/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmYTcyYWE5Yi0xOGFkLTRhYTgtYTE4NS01MWRmYTcyYTIzMGYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmY3MzRjYjgyLWVmZWItNDg3Ni1iYTAyLTcxMDMxNzQ1MTYzMCI6WyJyZWFkIl19LCJleHAiOjE3MTk0Njg3MTcsIm5iZiI6MTcxOTQ2ODExN30.BwoFIo73d6Qua1jc2JLvsV5bOOUsstRwY7wMdgvJcQQ&client=fa72aa9b-18ad-4aa8-a185-51dfa72a230f&mode=fit","logoId":"f734cb82-efeb-4876-ba02-710317451630","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"helpCenterTitle":"Willkommen bei der Enlivio Hilfe","sharedPortalName":"Hilfe","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#1bbaba","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"3","key":"ser","projectId":10009,"serviceDeskId":3,"name":"Kundenservicemanagement","description":"<p>Welcome! You can raise a request for Kundenservicemanagement using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/3","onlyPortal":true,"reqTypes":[{"id":"22","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10545,"iconUrl":"https://room4physio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[4],"key":""},{"id":"32","name":"Datenpanne","descriptionHtml":"","callToAction":"Datenpanne","introHtml":"<p>Geben Sie hier an wenn Sie eine Datenpanne melden wollen oder den Verdacht haben dass Daten von enlivio irrtümlich oder unangemessen weitergegeben oder entwendet wurden.</p>","icon":10512,"iconUrl":"https://room4physio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10512","groups":[4],"key":""},{"id":"23","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10535,"iconUrl":"https://room4physio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[4],"key":""},{"id":"26","name":"Report an Incident","descriptionHtml":"","callToAction":"Report an Incident","introHtml":"<p>Reporting of a medical adverse event or issue</p>","icon":10521,"iconUrl":"https://room4physio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10521","groups":[4],"key":""},{"id":"18","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10536,"iconUrl":"https://room4physio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[4],"key":""},{"id":"19","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10541,"iconUrl":"https://room4physio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[4],"key":""},{"id":"31","name":"Neue Übung","descriptionHtml":"","callToAction":"Neue Übung","introHtml":"","icon":10550,"iconUrl":"https://room4physio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[7],"key":""},{"id":"20","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10549,"iconUrl":"https://room4physio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[4],"key":""},{"id":"17","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10520,"iconUrl":"https://room4physio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[4],"key":""},{"id":"25","name":"Suggest Improvement","descriptionHtml":"","callToAction":"Suggest Improvement","introHtml":"","icon":10535,"iconUrl":"https://room4physio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[4],"key":""},{"id":"21","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://room4physio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":4,"name":"General"},{"id":7,"name":"Exercise requests"}],"orderMapping":{"6":[22,17,25],"4":[32,17,22,19,18,25,23,20,26],"5":[26],"7":[31]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"d969a8e7-ce83-3696-b851-c4db7d43d820","appLinkName":"System Confluence","appLinkUrl":"https://room4physio.atlassian.net/wiki","spaceKey":"SER","spaceName":"Kundenservicemanagement","spaceUrl":"https://room4physio.atlassian.net/wiki/spaces/SER","isServer":false},"labels":[],"projectKey":"SER","serviceDeskId":3,"kbLinkDomainURLs":["https://room4physio.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SER","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"German (Germany)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmYTcyYWE5Yi0xOGFkLTRhYTgtYTE4NS01MWRmYTcyYTIzMGYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwOSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MTk0NjkzMTcsIm5iZiI6MTcxOTQ2ODExN30.FOGSaMwhIRGCa5v1flcf7ngJUg2axhcvSKli5JcBJB0","targetCollection":"upload-project-10009","endpointUrl":"https://api.media.atlassian.com","clientId":"fa72aa9b-18ad-4aa8-a185-51dfa72a230f","tokenDurationInMins":20}},"reqCreate":{"id":17,"projectId":10009,"form":{"name":"Technical support","descriptionHtml":"","callToAction":"Technical support","intro":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","instructions":"","icon":10520,"iconUrl":"https://room4physio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"multiselect","fieldId":"components","fieldConfigId":"","label":"Which product are you requesting support for?","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"10009","label":"Jira","selected":false,"children":[]},{"value":"10010","label":"Public website","selected":false,"children":[]}]},{"fieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/3/create/17","requestValidateBaseUrl":"/servicedesk/customer/portal/3/validate/17","calendarParams":{"firstDay":0,"date":"2024-06-27T08:01:57+0200","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"d969a8e7-ce83-3696-b851-c4db7d43d820","appLinkName":"System Confluence","appLinkUrl":"https://room4physio.atlassian.net/wiki","spaceKey":"SER","spaceName":"Kundenservicemanagement","spaceUrl":"https://room4physio.atlassian.net/wiki/spaces/SER","isServer":false},"labels":[],"projectKey":"SER","serviceDeskId":3,"kbLinkDomainURLs":["https://room4physio.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmYTcyYWE5Yi0xOGFkLTRhYTgtYTE4NS01MWRmYTcyYTIzMGYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwOSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MTk0NjkzMTcsIm5iZiI6MTcxOTQ2ODExN30.FOGSaMwhIRGCa5v1flcf7ngJUg2axhcvSKli5JcBJB0","targetCollection":"upload-project-10009","endpointUrl":"https://api.media.atlassian.com","clientId":"fa72aa9b-18ad-4aa8-a185-51dfa72a230f","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}